Policies


General Guidelines

 

The Code of Conduct

The Jackson District Library has a Code of Conduct, which applies to all library users. To better serve everyone using the Library and to make sure that children have access to an environment that is safe, clean and pleasant environment. The following disruptive behaviors will not be tolerated, otherwise customers who violate these rules will be asked to leave the library.

Disruptive behavior, includes:

  • Loud or incessant talking
  • Congregating at computer workstations
  • Running and chasing
  • Abandonment of young children in the Library
  • Smoking
  • Eating or drinking in any public area
  • Shirtless or shoeless attire
  • Public intoxication, either alcohol-or substance-induced
  • Soliciting
  • Using foul or offensive language
  • Verbal or physical abuse of any children, the public or staff
  • Inappropriate use of the Library computers, including:
    • Damaging or altering software or equipment
    • Downloading or installing any program onto the hard drive of any Library computer
    • Sending, displaying or printing obscene or offensive material using Library equipment (please refer to Internet Policy).

Jackson District Library will offer informational, educational, cultural and recreational programs to the citizens of Jackson County. Programs initiated by the Library will take advantage of staff expertise, Library collections, services, and facilities.

Programs should encourage positive community cooperation and support. By participating in cooperative or joint programs with other agencies, organizations, institutions or individuals, the Library can address informational needs and facilitate information access.

All Library programs are free of charge and open to the public. A small charge for supplies or materials is allowed, but not required for attendance.

For-profit, as well as, non-profit groups and individuals may present programs for the Library. The Library reserves the right to deny any outside programs that are not in compliance with the policies of the Jackson District Library or within its mission.

To ensure quality programs, the Director or designee may check with authoritative organizations/agencies or obtain references for program presenters.

Programs will reflect the interests of the community.

Library initiated programs should introduce users and potential users to Library resources and services.

Concerns, questions or complaints about Library programs are handled according to the same policy and procedures which govern reconsiderations of other Library resources.

The Director has the final authority in interpreting this policy.



Circulation Policy

Circulation

Our Circulation policy dictates who can obtain a library card, how to get one, and the loan periods for books, DVDs and other materials.



Services Policy

Services

The Jackson District Library will offer services to the community that reflect the mission of the library. The services offered will be for individuals and groups and based on the policies adopted by the Board of Trustees. The services provided by the library will foster community relations and encourage the citizens of Jackson County to utilize the library. These Policies will be subject to review and evaluation. Procedural interpretation and implementation shall be at the discretion of the Director. The citizens shall be informed of the resources and services of the library. The term library used throughout this Policy is meant to convey all Jackson District Library locations.

Cooperation For Development of Public Library Services

The library will maintain institutional memberships in the American Library Association and the Michigan Library Association. The library will cooperate with and take advantage of the services offered by the Library of Michigan, the Capital Library Cooperative and the Capital Library Area Network. This cooperation will develop and increase effective library service, and strengthen the resources of the Jackson District Library. The development of maximum effective library service will also be promoted through cooperation with other libraries and institutions in the area, state and nation. The library will participate in cooperative services such as reciprocal borrowing and material return, interlibrary loans, library delivery and such other services as may be economically feasible and efficient. This cooperation offers an advantage to the citizens of the community. Generally, the library will not duplicate special services being furnished to agencies or individuals in the community but will promote and advertise the availability of these services.

Individuals

Library service, both to those who enter the library and to those who cannot, will be based on the principle that an individual may be motivated to read, assisted in locating appropriate materials and information, and helped in the mechanics of he use of the library materials insofar as time and resources are available. Materials that are not owned by the library and are not to be purchased shall be made available, when possible, for customers through interlibrary loan from other libraries. Telephone service shall be available for inquiries that can be briefly searched and answered. Guidance to the individual may be by personal consultation, lists of materials, displays, instruction in use of the library, use of online services, as well as through group participation in library related activities, and through means of mass media.

Groups

The Library will use appropriate means to encourage the use of books and other materials, either in the library or community, to groups in the community. The assistance to groups may include furnishing materials related to group programs and providing speakers on the resources and services of the library including availability of meeting rooms and community bulletin boards.

Community Relations

It shall be the objective of this Library to involve the interest of citizens of the community in the development and use of their library. Specific statements are given below.

Friends of the Jackson District Library

The Library welcomes the interest of this group, formed for the purpose of increasing, improving and making better known the resources and services of the libraries, and in the promotion of the library programs. Books and other materials withdrawn from the library’s collection may be given to the Friends. Such items may then be sold and the proceeds used in accordance with the rules as set forth in the Friends By-Laws.

Organized Groups

Cooperation with organized groups in the community will be sought and sustained in realizing the goals of the library.

Communications

Members of the community wishing to be heard by the Board on any matter may communicate through letter to the Board President or any member of this Board. The Board welcomes residents attending Board meetings. These meetings are tape-recorded and statements become part of public record. Those bringing matters before the Board are asked to limit their remarks to no more than three (3) minutes and that their name and address be included. Because agenda of meetings are set in advance, no discussion of a presenter’s topic will take place at that meeting. The Board will give careful consideration to residents’ concerns and will respond.

Annual Report

A summary of the activities and services of the library shall be prepared and distributed annually.

Public Library – School Library Relationship

It is recognized that there is an inter-relationship of libraries of all types, and that services may overlap between public and non-public libraries. The Public Library is designed to serve the reading and recreational needs, interests and purposes of all the people of all ages in its area. It is the community’s major center for reliable information with a clientele as broad and varied as the community itself. Library users are served on an individual basis, as well as in groups. The use of a public library is characterized by its voluntary nature and its informality. The public library complements and supplements the school library (media center) but carries the broader responsibility to the total community.

Gift Acceptance

Library materials accepted by the library are subject to the Materials Selection and Evaluation Policy. Materials given to the library shall be the property of the library to be used or disposed of as staff deems appropriate.

Evaluation of Gifts

By law, the library is unable to furnish an appraisal for tax deduction purposes. Written acknowledgements are available.

Memorials, Endowments, Commemorative Gifts

Gifts for the enrichment of the library, other than library materials, shall be accepted on an individual basis and subject to review by the Board. The Board has the right to refuse gifts that have limitations or stipulations placed on them.

Accessibility

The library welcomes all users who, by their presence, acknowledge their responsibility to maintain an atmosphere conducive to the best use of the library and its services.

    • Behavior that is disruptive or detracts from that use will not be tolerated. Disruptive users may be asked to leave the library.
    • The rights of an individual to use the library, its services and its materials, will not be denied or abridged because of age, race, marital status, height, weight, arrest record, religion, national origin, mental or physical handicap, or social or political views.
    • Parents are responsible for supervising their children in the use of the library and its materials. The library cannot assume the responsibility for children left unattended.
    • The library is not responsible for the nature of materials used or borrowed by juveniles which their parents may find objectionable.
    • Failure to return materials and to pay appropriate charges, or the destruction of library property shall be due cause for which the use of the library and/or its services may be denied.

Outreach

The library acknowledges that there are residents of the community, both young and old, who, for whatever reason, cannot and/or do not avail themselves of the library’s services and facilities. The library recognizes its responsibility to explore strategies for extending library service to these non-users and to implement these strategies when fiscally feasible.

Hours of Service

The libraries shall be open the greatest number of hours needed by the community, subject to limitation of funds available to provide adequate staff. Any change in regular hours of service will be subject to approval by the Board. Emergency closing shall be the responsibility of the Director. The library will be closed on the following holidays:


New Year’s Day
Labor Day
Martin Luther King, Jr. Day
Thanksgiving Day
Memorial Day


Christmas Eve Day
Fourth of July
Christmas Day
New Years Eve Day

Displays and Exhibits

Library displays (including bulletin boards and exhibits) are intended to promote library programs, collections and services. The use of library facilities for posters, flyers, pamphlets, displays, and exhibits, other than those that pertain to the library, will be approved by the library Director or designee and is subject to review by the Board of Trustees. Permission shall be given based upon limitations of space, timeliness, and relevance of the material to the civic, educational, cultural, recreational, and vocational service to the community. The library will not display personal advertisements or for-profit or commercial fundraising materials. Political materials displayed in the library must deal with issues only and will not espouse any individual candidate or political party. The views expressed by such displays and literature exhibited in the library do not, necessarily, reflect the views of the library. Community bulletin boards may be placed in libraries and used for the promotion of library events or to inform the public of changes in library policy or promote community events. Information should remain current and attractive.

Material Returns

For the convenience of the library’s clientele, exterior material returns shall be available at all branch library buildings.

Meeting Rooms

Meeting rooms are available for public gatherings of groups whose primary purpose is non-profit, civic, cultural or educational, when rooms are not being used for library-related activities. Decisions on meeting room use are subject to review by the Board of Library Trustees. The use of the meeting rooms shall be recorded and reported annually. Regulations for the use of the library meeting rooms by non-library groups:

    • All meetings shall be open to the general community. Requests for the use of a library meeting room shall be in writing, approved by the Director or designee, and subject to review by the Board of Trustees. Requests should be made at the library where the meeting room is located.
    • Meetings of groups, which are planned as commercial endeavors or for profit, will not be allowed.
    • Since all meetings are open to the general public, no commercial solicitations or requests for donation may be made by any non-library group. A reasonable charge may be made to cover the cost of an activity as long as it is collected off the premises. This charge is subject to Library approval in advance.
    • The library will, upon occasion, allow its meeting rooms to be used for classes by the public schools, area colleges and universities or city or county departments of government.
    • Meetings of a purely social nature by non-library groups will not be allowed. The rooms are not available for private parties. Groups of less than six individuals, because of the heavy use of the library’s meeting rooms, are encouraged to meet elsewhere. The library reserves the right to move groups to other meeting locations in order to accommodate a larger group.
    • The library’s meeting rooms may be used by political groups for regular meetings of an organizational nature; they may be used for public forums dealing with issues but not for promotion of a specific candidate.
    • Space shall be available when possible for volunteer tutoring and conference sessions of a not-for-profit nature.
    • The use of the meeting room by a non-library group shall not be publicized in such a way as to imply library sponsorship of the group’s activity.
    • The use of library meeting rooms shall not disrupt the library atmosphere.
    • Light refreshments may be served in the meeting rooms. No alcoholic beverages shall be served unless permission is granted by the Board of Trustees.
    • Smoking shall not be permitted in meeting rooms or any Library facility.
    • A library staff member shall be on the premises when groups are using the meeting rooms. An adult, provided by the group, shall be present to supervise youth groups.
    • Security must be provided by the group using a building before or after library hours.
    • The availability of library meeting rooms and the regulations for their use shall be made known to the community. The Director shall interpret these regulations to best serve the library and its mission within the community.

Corporate Library Cards

Businesses and organizations may apply for a corporate library card. Corporate library cards may be issued to the presiding officer or designee, who agrees to accept responsibility for any materials checked out on that card. Applications for corporate library cards are taken in the Administrative offices. The officer of the organization signs a contract, which is ongoing in term with notification requirements on both parties’ parts. All materials checked out on corporate library cards are subject to the same circulation procedures as regular cards.

Surveys, Solicitation and Literature Distribution

Gathering petition signatures is not allowed within library buildings or on library property. Distribution of literature on Election Day is restricted to whatever the law allows. Violations should be reported to the Booth Official or to the Board of Elections.

Surveys

The library may survey its customers or other residents of the community. Surveys may be designed and/or completed by staff or third party vendors or volunteers approved by the library. Surveys of library staff may also be conducted. All survey instruments, methodology and implementation procedures must be approved by the Director prior to contacting any members of the staff.

Solicitation

Solicitation of the staff or the public, in ways which are of benefit to the library and/or its employees, are permitted as follows:

  • Contributions from staff for established charities approved by the Board of Trustees such as United Way
  • Collections for staff gifts for personal reasons such as retirement, illness, and other occasions as approved by the Director or designee
  • Friends of the Library fundraising for library support such as book sales with prior approval and coordination with other activities by the Director or designee
  • Solicitation of and/or distribution of literature to library employees by other employees may be permitted only in non–work areas and only during non-work time. Non–work time includes time allotted for lunch or dinner and break periods of employees included
  • Non-profit, community organizations (i.e., sale of Girl Scout Cookies, band candy, etc.) may be permitted among staff in non-work areas during non-work hours. But any activities of a profit making nature (i.e., cosmetic and greeting card sales, etc.) must be done off library premises on employees’ own time
  • Solicitations that specifically support the interests of this library or libraries in general, is permitted if approved by the Director.

Civic Responsibility

As a public library Jackson District Library will provide accessibility to public records of the municipalities and Board of Education both as a depository (agendas, resolutions, minutes, budgets, annual reports, etc.) and as a place for disbursement of publications of a civic nature. Display space shall be planned for posting information, both pro and con, regarding issues to be placed before the community for decision. The libraries of the Jackson District Library are available for voting in the city, townships and villages. When necessary the branch manager has the authority to open the buildings to act as a polling site.

Non-Smoking Policy

No smoking is allowed in the facilities owned by Jackson District Library. Signs shall be posted to notify library users.


Code of Conduct

  1. Tobacco, tobacco products and/or other burnable products may not be used in the library or on library property. This includes no smoking, chewing, rolling, or display of tobacco, other burnable products or electronic cigarettes. Library property includes parking lots and private sidewalks, but not public sidewalks alongside a roadway. If a library is located in a shared facility, the rules adopted by the owner of the said facility apply.
  2. Library patrons may not possess, consume, or be under the influence of any intoxicant or any controlled substance (except as may be authorized by prescription).
  3. All weapons are prohibited from library premises to the fullest extent permitted by law.
  4. Patrons may not disturb others in any manner. Patrons may not behave in a rowdy manner, stare at another person, follow another person about the building, congregate with more than 2 people at any computer work station, play audio equipment so that others can hear it, sing or talk loudly, use profane or abusive language, have extremely poor hygiene, or behave in any manner that can reasonably be expected to disturb others.
  5. Patrons may not display materials or make verbal comments or gestures that might reasonably be expected to offend or harass others.
  6. Patrons need to be respectful of library furnishings including library equipment and materials. Users may not deface, mark on, or mutilate any library furnishings, materials, or equipment. Users shall not remove or attempt to remove any library materials without first checking them out.
  7. Patrons need to dress in an appropriate manner. Shoes (or other footwear) and shirts are required at all times for hygiene and safety purposes.
  8. Liquid in a covered container is permitted except at computer workstations. Food is permitted in designated areas.
  9. Cell phone users need to turn ringers to silent when they enter the library. Patrons may use cell phones in the library as long as they do not disturb others. Patrons may be asked to move to a different area if their conversations are disruptive to others.
  10. Patrons may not sleep in the library.
  11. Inappropriate use of library computers and internet is prohibited- see computer use and wireless policies.
  12. Patrons may not use restroom facilities for washing or drying clothes, bathing, shaving, or any other purpose that might reasonably be considered inappropriate.
  13. People may not use roller blades, roller skates, or skateboards on library property.
  14. People may not solicit or beg on library property.
  15. People may not circulate petitions, distribute leaflets or literature, or make appeals to the public inside the library or on library grounds without first obtaining permission from the Library Director or designee. The Director or designee may designate an area or areas where such activity subject to reasonable time, place and manner restrictions, in accordance with applicable law. No speech may be made or done in such a way that interferes with library patrons’ access to the library and its materials in a quiet and respectful atmosphere.
  16. Patrons may not enter an area that is designated “staff only”. Patrons may not remain in the library after closing time or after a request to leave, including emergencies and evacuation drills.
  17. Abandonment of young children or member of a vulnerable population is prohibited.
  18. Patrons must follow library procedures when instructed to do so by library staff.
  19. Patron may not violate any local ordinance, state or federal law.
  20. Library staff will apply disciplinary measures according to established procedures. Disciplinary measures are normally progressive:
    1. Patron is made aware of the problem behavior, and is asked to stop
    2. If the behavior continues, the patron is asked to leave the building for the rest of the day
    3. If the patron refuses to leave, staff will call the police

Penalties

The patron may be denied access to the library and library services in the form of a ban by the Library Director/designee for a period of time up to permanently, depending on the severity of the infraction. A patron who is denied access to the library and library services will be served a notice and any violation of the ban during its duration will result in the police being contacted to process a trespass arrest.



Local Author Policy

Supporting Local Authors

The Jackson District Library (JDL) supports the creative and literary efforts of local residents, and wants to help share their artistic expression with the community. To that end, Local Author works (which can be literary, musical or video) are considered for addition to the JDL collection with the following guidelines:

Definition

A Local Author is a person who lives or has lived in Jackson County, and/or the work has significant Jackson County content. Adult/Young Adult/and Children’s works are acceptable. The item must meet basic criteria in the Materials Selection Policy, including appropriateness for a public collection and appropriateness of format for circulation.

Review Copies Are Donations

Authors are asked to donate one copy of their work to the library. Review copies will not be returned regardless of the inclusion decision. Authors will be notified within 30 days of inclusion decision. As with other donations, works not accepted for the collection will follow JDL’s guidelines for donated materials. Additional copies will be accepted or purchased as demand requires. They may be purchased through library vendors, not directly from the author.

Circulation-Ready

Works in the circulating collection must be able to stand up to regular library use and withstand multiple circulations. They must have a library-rated binding (no stapled or spiral bindings), durable covers and be in a format that the library already collects and circulates. Media submissions must have professionally printed covers.
Exceptions may be made for items that will reside in the local history collection, which do not circulate. Items with positive reviews in standard consumer or professional media are preferred. JDL recognizes that because these materials are independently published or published by a small press, they may not be reviewed in sources normally used by selectors for the library. If no reviews are available, librarians will look for a caliber of writing or production similar to a mass-marketed title. Local history material will be housed in the local history collection. Other works of Local Author fiction and nonfiction will join the collection and be subject to JDL’s collection management practices. Items in this collection are weeded according to the same criteria used for purchases and may not be retained indefinitely, according to usage and space needs.
At this time, JDL is currently not equipped to handle digital content submissions by local authors. The Library supports the author’s efforts to make their work accessible to the larger community through inclusion in the JDL collection. The Library may host events promoting local author works at its discretion. The library will not act on the author’s behalf as literary agent, reviewer, proofreader, publisher, editor, publicist or event coordinator.
Local Authors are asked to complete the Local Author Collection Submission Form to include with the submission.


Materials Selection and Evaluation Policy

Purpose

The Jackson District Library strives to inspire our communities to discover, learn and succeed. In accordance with this mission, the Materials Selection Policy serves the Jackson District Library Board of Trustees, Library Director, and professional staff and as they evaluate and select library materials. It is also meant to inform the public about the principles upon which selection is based.
It is the library’s responsibility to select materials that reflect the broad spectrum of points of view held by the community, regardless of the individual perspectives of the library staff and other members of the community. The result of the process is that adults, children and teens are able to locate materials appropriate to their needs. It is the responsibility and right of parents or legal guardians to guide their children or teens in selection of materials that they deem appropriate. Because the library does not restrict or censor access to its diverse collection, parents or legal guardians are encouraged to be involved with the selections that their children or teens make. The Library does not stand in the place of parents (in loco parentis).

Objectives of the Library’s Collections

The collections at the library exist in order to support our mission. This objective includes a broad range of activities including, but not limited to:

  • Promoting literacy, and supporting learning
  • Providing access to a variety of opinions on matters of current interest and encouraging freedom of expression
  • Supporting educational, civic, and cultural activities
  • Circulating creative works that entertain and enhance the enjoyment of life

Responsibility for Selection

The Jackson District Library Board of Trustees delegates the selection of library materials to the Jackson District Library Director and to the professional staff. Final responsibility for materials selection and retention rests with the Director.

Digital Services and Preservation

The Jackson District Library is committed to preserving unique local history material in physical and digital formats.
The choice of how an item may be preserved will be determined through consultation with preservation experts, balancing constraints of cost, historical and community value, as well as user accessibility.
The library is committed to making digital historic collections available for current and future use to support the mission of the library. The library will create and maintain finding tools and information about these unique digital collections.
Selection of eBooks, streaming media, and various digital offerings is governed by our selection policy and based upon the reputation, licensing agreements, and content offered by the vendors. The library works with several vendors who supply digital content and provide services related to borrowing and downloading. Each of these vendors have particular terms which govern their use.

Methods and Criteria for Selection

Materials are selected based on the following criteria:

  • Reputation and/or authority of the author, editor, illustrator or publisher
  • Accuracy and effectiveness of a subject’s presentation
  • Practicality of format for library use
  • Current interest or demand for subject
  • Price
  • Availability of materials on a given subject
  • Value of the material in relation to the collection as a whole
  • Content
  • Representation of various interests and viewpoints
  • Timeliness or permanence of materials
  • Appearance of materials in special bibliographies or indexes
  • Availability of materials elsewhere in the area
  • Adaptability to varied reading and interest levels
  • Works of local authors, illustrators or materials of local history
  • Technological compatibility of electronic resources

Selection Tools

Library staff will evaluate the existing collection, and using reputable, unbiased, professionally prepared selection tools, will select library materials to meet the demands and /or needs of the population the library serves.

Collection Maintenance and Evaluation

Jackson District Library strives to provide a collection of relevant, quality materials. To keep the collection up to date with materials of the highest quality reflecting the interests and needs of Jackson District Library patrons, the library regularly evaluates materials based on condition and relevance through the weeding process. Weeding is a mandatory, formal process conducted by library professionals that allows the library to maintain a constantly evolving, up-to-date collection.

Gifts and Donations Policy

Donations — including money for the purchase of library materials — are welcomed. The library accepts gifts with the explicit understanding that those gifts which are useful to the library
collection will be retained. The library then makes the final decision on its own use or other disposition of the gift. The library reserves the right to accept or refuse conditions placed upon gifts of materials or funds. Conditions may not be imposed relating to any gift after its acceptance by the library. The library retains unconditional ownership of all gifts and donations and reserves the right of final decision on their use, display, housing, withdrawal or other disposition. The library does not make monetary assessments of donated materials but will provide an acknowledgement indicating the number of items received if requested to do so.
Gift items are subject to the same selection criteria used for purchased materials.
A gift to the library may consist of materials or funds for the purchase of materials. The library accepts restricted gift funds only if the material to be purchased has been jointly approved by the donor and the library. Gift additions must meet the same selection criteria as purchased materials and are accepted subject to the following limitations:

  • The library retains full ownership of the gift
  • The library reserves the right to decide the conditions of display, housing, access and retention

Government Documents

Government documents, like gifts and donations, shall be judged by the same standards and be accepted or rejected by those standards.
The library holds federal, regional and local government materials. It collects federal depository publications selectively, adhering to the legal requirements and program regulations of the Federal Depository Library Program (FDLP).

Reconsideration of Materials

The Library encourages public suggestion of items and subjects to be considered for the collection. Serious consideration will be given to purchasing patron-requested materials when these requests meet collection objectives. Remaining requests may be met through resource sharing with other libraries, electronic retrieval or other means.
Should a member of the community question the selection or placement of a title in the collection, he or she is welcome to discuss their concerns with library staff. If those discussions do not satisfy the community member, a formal process for reconsideration will be followed.

Related American Library Association Documents and JDL forms

Freedom to Read (ALA)
Freedom to View (ALA)
Library Bill of Rights (ALA) and interpretations
Free Access to Libraries for Minors (ALA)
Diversity in collection Development (ALA)
Labels and Ratings Systems (ALA)
Evaluating Library Collections (ALA)
Challenged Materials (ALA)

Minor Patron Policy

The Jackson District Library recognizes that ultimate accountability for the welfare and behavior of minors in the library rests with the parent/guardian or assigned chaperone. Though staff will always respond with care and concern, they are not responsible for a child’s actions or safety when unattended.

Minors, 0 to 8 years old must have a parent/guardian or parent designated person in the immediate vicinity of the child. This parent or caregiver must never leave the building without the child. Parental designates may not be less than 12 years of age.

Minors, 9 to 12 years old may use the library unattended. However, the parent/caregiver is still responsible for the behavior and the wellbeing of the child.

Minors, 13 to 17 years old are considered independent library users at all times, and are still legally the responsibility of their parents. At any time, if the library is used inappropriately by a child, the library may ask the parent to be present with that child.

All patrons, including minors are expected to comply with the Library’s Code of Conduct Policy. Minors and their chaperones who do not abide by these rules may be asked to leave the Library.

If an unattended minor appears to be lost, is being disruptive, or if in the judgment of supervisory staff, his or her safety is jeopardized, or the library is closing, library staff will make an attempt to locate the parent or caregiver. If the parents or caregivers cannot be located, library staff are authorized to call the local police and stay with the minor until the police arrive. Under no circumstances shall a Library Staff Member transport or take a child away from the Library building.

When the following cases occur, Jackson District Library Staff will follow the “Unattended Minor Procedure”

  1. Unattended minors under the age of 9 years.
  2. Any minor left at the library at closing time.
  3. Any minor who is violating the code of conduct

Internet Access Policy

Details pertaining to Internet and wireless Internet access at the library.

Purpose

The Jackson District Library provides Internet access to all residents of Jackson County and the general public through computers available at all our Library locations. Internet resources are to be used for educational, informational and recreational purposes.

The selection policies, which govern a Library’s purchased materials, do not apply to information found freely on the Internet. Not all resources on the Internet provide accurate, complete or current information. Users need to be good information consumers questioning and assessing the validity of information found. The provision of access does not mean or imply that the Library endorses or sanctions the content or point of view of any of the information or commentary that maybe found on the Internet.

Nature of the Public Library Setting

Respect Others. Because Library Users of all ages, backgrounds and sensibilities are using the computers, Library Users are asked to be sensitive to others’ values and beliefs when accessing potentially controversial information and images.

Use with Caution of Risks. Users are cautioned that, because security in an electronic environment such as the Internet cannot be guaranteed, all transactions, files and communications are vulnerable to unauthorized access and use.

User Responsibilities

All Users of the Library’s Internet connection and workstations are expected to use this resource in a responsible and courteous manner, and to follow all rules and procedures as established in this policy.

Intellectual Property

Users are expected to adhere to all laws and regulations regarding intellectual property rights, including but not limited to copyright, licensed software and protected data. Responsibility for any consequence of copyright infringement or violations of any other intellectual property law lies with the user. The Library expressly disclaims any liability or responsibility resulting from such unlawful use.

System Modifications

Users are not permitted to change the security setup, operating systems, network configuration or any other configuration of any Jackson District Library computer without authorization. Users shall refrain from use of personal software, except for Library sponsored programs. The Library’s computers may be used for downloading and uploading of files lawfully obtained.

Lawful Use

Internet resources are not to be used for illegal, unethical or unauthorized purposes defined by local, state and federal law.

Use Must Not be Harmful to Minors

Michigan law prohibits Users from allowing minors access to sexually explicit materials harmful to minors. Internet Users shall not permit any minor to view sexually explicit material or any other material deemed harmful to minors.

Privacy

Users must respect the privacy of others by not misrepresenting oneself as another user; by not attempting to modify or gain access to files, passwords or data belonging to others; and by not seeking disallowed access to any computer system via the Internet.

Time Limit

The Library has a limited number of computer terminals. As a result, Internet Users shall understand that they do not have unlimited access to the Library’s computers. Users shall relinquish the computer terminal immediately upon the expiration of the User’s time limit.

Reimbursement

The User is responsible for reimbursement for all printing charges.

Users Under l8 Years of Age, Public Act 212 of 2000

Responsibility of Parents and Legal Guardians

As with other materials in the Library’s collection it is the Library’s policy that parents or legal guardians are responsible for deciding which Library resources are appropriate for their children. The Library urges parents and guardians to discuss Internet use with their children and to monitor their use of this educational tool.

Access for Users Under 18 years of Age

Unfiltered terminals

A parent or guardian must accompany and be sitting at the computer terminal with Users under 18 years of age wishing to have access to unfiltered Internet workstations.

Filtered Terminals

Users under 18 years of age without parent or guardian accompaniment may only access the Library’s filtered workstations. A filtered terminal means the computer has a program installed that is designed to restrict minors from receiving obscene material or sexually explicit material that is harmful to minors.

Staff Assistance

Library staff members are available to assist in the use of the Internet resources, but because of the many different applications available on the Internet, the Library staff may not be able to provide technical support. In addition, the Library cannot guarantee that Internet-trained staff will be available to assist users at all times the Library is open.

Wireless Access

Jackson District Library has begun to provide wireless access to the Internet and library resources. Wireless Internet will only be available in the “Filtered” mode.

Agreement

Internet users must agree to follow the “Internet Access Policy” prior to using a computer workstation.

Violations

The Library Director or the Director’s designee may restrict access to Internet access or Library facilities by suspending the User’s access to Library facilities for a set period of time or by denying access to specific services and/or programs pursuant to this Policy. If necessary, local enforcement may be called to intervene.

Incident Reports

Library Staff shall record in writing in the form of an Incident Report any violation of this Policy that resulted in a suspension of Library privileges. By the end of the day on which the incident occurred, an Incident Report shall be written and forwarded to the Library Director or the Director’s designee for logging and review. The report should include physical descriptions in addition to the name of the User. A copy of the suspension of privileges letter should be attached, if applicable.

Violations of the Policy – Suspension of Privileges

The Library shall handle violations as follows:

Initial Violation

Library users observed violating this Policy will be asked to cease the violation with a verbal warning. If the User does not comply with the request, the User will be asked to leave the building for the day. If the User refuses, law enforcement may be called. If the conduct constitutes a violation of local, state, or federal law, the User shall immediately lose privileges without a verbal warning, law enforcement shall be called and arrest may ensue.

Subsequent Violations

The Director or the Director’s authorized designee may further limit or revoke the User’s Library privileges in escalating responses if the infraction continues. Such limitation or revocation shall be in writing specifying the nature of the violation. Any future violation shall result in a suspension of Library privileges. Subsequent violations will result in additional suspensions of increasing length.

Reinstatement

The User whose privileges have been limited or revoked shall attend a meeting with the Director or the Director’s designee to review the Policy before their privileges may be reinstated.

Damages

If the User violates the policy by causing damage to Library property, the User shall be assessed the actual costs.

Right of Appeal

Users may appeal a decision in writing to the Library Director within 10 working days of the date of the letter stating why Library privileges should be restored. The Library Director or a designee will respond to the appeal in writing within 10 working days of the date the appeal was received. Any person may appeal the Library Director’s decision by sending an appeal in writing to the President of the Board of Trustees within 10 business days. The decision of the Library Board President is final.


Wireless Use Policy

Wireless Use Policy

Jackson District Library provides wireless access to the Internet in various ways. This policy explains the scope of and governs those various modes.

    Policy Applicable to All Modes of Wireless Access

  1. Disclaimer – Users access the wireless Internet at their own risk. The Library is not responsible for equipment malfunction, loss of data, or for any damages to the user’s equipment, disks, data, or electronic transactions of any type. Users are responsible for and strongly encouraged to use appropriate and up-to-date security software on their equipment to prevent the infection and spread of computer viruses, Trojans, and other malware.
  2. Illegal and Unacceptable Uses – Patrons may access the wireless Internet only for legal uses. Examples of unacceptable uses include but are not limited to the following:
    1. Attempting to crash, degrade performance, or gain unauthorized access to computer systems and networks.
    2. Damaging equipment, software, or data belonging to the Library or other users.
    3. Using the Internet for malicious purposes such as intentionally propagating a virus.
    4. Sending unsolicited advertising.
    5. Attempting to gain or gaining access to another person’s files or authorization codes.
    6. Using another person’s identification, bar code or pin number, with or without permission.
    7. Using, disclosing, or disseminating personal identification information regarding minors without parental permission.
    8. Displaying obscene material, child pornography, or sexual content that might be harmful to minors.
    9. Harassing other users with messages, prints, or images.
    10. Libeling, slandering, or maliciously offending other users.
    11. Violating copyright laws or software licensing agreements.
    12. Violating federal, state, or local laws, regulations, or ordinances.
  3. Staff Assistance – Library staff members are available to assist in accessing the Wireless Internet, but because of differences in some patron hardware and software, library staff may not be able to provide technical support. In addition, the Library cannot guarantee that staff will be able to assist users at all times the Library is open.
  4. Compliance – Failure to comply with this policy or with library staff directions may result in restriction or termination of the user’s library privileges and may result in prosecution under local, state, or federal laws.

Policy Applicable to JDL Wireless Service at Library Facilities

The Library makes wireless Internet available to visitors at each of its facilities on the following terms.

  1. Authentication – A library card is not required. Users must agree to the Terms of Use outlined in this policy before being authenticated to use the wireless network.
  2. Encryption – The Library’s wireless network services do not encrypt or secure data transfers beyond whatever encryption is provided by the web site or network service accessed by the user. The user accepts the risks and implications of the privacy and security measures employed (or not employed) by the web sites and network services s/he uses.
  3. Available Network Services – The wireless service is designed to allow access to standard Internet functions, such as web sites and email. At the sole discretion of the library, software that uses non-standard ports or that poses security risks may be blocked.
  4. Devices – The wireless service is designed for use with devices that use standard
    802.11 b, g, n or ac protocols and have a standard web browser. Not all equipment will be compatible. Other devices may or may not work and are not explicitly supported.
  5. Sound – Users may not play sound through speakers on their equipment. Personal headphones or ear buds are permitted, but the volume must be kept low so as not to disturb others.
  6. Content Filtering – The wireless service is always filtered. If a user of the wireless service over the age of 18 wants to access content blocked by the filter, s/he may instead use one of the library’s computers and request that it be unfiltered.
  7. Location of Service – The wireless service originates within the library building, but may not be evenly available everywhere within the library. It may also extend beyond the walls of the library. The Library does not guarantee any particular signal level inside or outside the library. Accessing the service beyond the library walls and property is acceptable, as long as the user agrees to and abides by the Terms of Use outlined in this policy.
  8. Electrical Power – The library does not guarantee convenient access to electrical power plugs, so users should plan to use battery power with their devices. To the extent that electrical power plugs are available, users may connect their computer equipment to them, provided they do so in a safe manner that does not interfere with the ability of others to use the library. Users may not unplug any existing equipment, stretch cords across walkways, nor may they move furniture or sit on floors in such a way as to block or impede aisles or walkways.
  9. Privacy – The Library does not track personally identifiable information in connection with the use of its wireless network. However, certain information necessary to provide the service (which might include, but is not limited to, the MAC address of the user’s equipment’s network interface, the IP address assigned to the user’s equipment, and dates and times of use) is retained in various system logs. This information is limited only to a few staff and is not shared unless required by law.

Policy Applicable to Borrowed Mobile Hotspot Use

The Library loans devices (mobile hotspots) that provide wireless Internet access to WiFi capable devices.

  1. Authentication – Hotspots are loaned to Library patrons in good standing. The person who checks out the hotspot is responsible for all uses of the device.
  2. Available Network Services – The Internet service on the hotspots is provided by a third party cellular network provider. By using the Hotspot you are agreeing that you will not take part in any illegal activities.
  3. Devices – Up to 15 devices with Wi-Fi capabilities can be connected to the JDL Hotspot. This includes but is not limited to:
    1. Laptops
    2. Cell Phones
    3. Tablets
    4. Gaming Consoles
    5. Mp3 Players
    6. Smart TV’s, and many more.
  4. Bandwidth Limitations – Overall speed of the Internet connection is based on a cellular network provider. However, using multiple devices simultaneously can slow down overall Internet speeds.
  5. Content Filtering – Internet content filtering is NOT provided with JDL Hotspots. The library does not track any Internet traffic. By using the Hotspot you are agreeing that you will not take part in any illegal activities.
  6. Privacy – The Library does not track the use of the Internet on the hotspots. A link to the privacy policy of the cellular network provider is available on the library’s web site.



Website Policy

Website Policy

The purpose of our website (www.myjdl.com) is to serve our larger mission to inspire our communities to discover, learn and succeed. This website is our official presence on the internet. The site serves as both a gateway to all our resources and services, but also is a public relations tool that promotes and presents Jackson District Library in a virtual environment.
The Director or the Director’s designee is responsible for website content and design. The Technology Manager and/or Digital Services Specialist is responsible for the website’s technological maintenance.
External Links
Our website provides links to outside internet resources for use by our library staff and patrons. The purpose of including the links on our website is to assist users with finding quality information on the internet. The links are selected and evaluated by information professionals and chosen carefully. Sites will not be linked to on the JDL site if their purpose is strictly commercial, limited to a narrow subject specialty, or designed for the purpose of promoting a particular point of view.

JDL may not restrict access to material nor shield users from controversial information while the internet is accessed through its webpage. Parents of minor children must assume responsibility for their children’s use of the internet through the library’s connection
We do not control the availability or security of information links, which often change rapidly and unpredictably. Not all sources on the internet provide accurate, complete, or current information. Connecting to those links may cause the user to leave the JDL website. The links are provided “as is” and although we evaluate links for quality, we do not control their content or warrant that those outside resources always will be available, reliable, timely, or accurate.
In addition, the library assumes no responsibility for any damage, direct or indirect, arising from the use of its web server or from its connections to other internet services through our service providers.
The criteria used to evaluate outside links are similar to the criteria used to select materials for the library collection and include but may not be limited to:

Content

  • Relevance for the Jackson community and its library users
  • Depth, quantity, and unique nature of information contained on the site
  • Quality (accuracy, timeliness, authority) of the information provided
  • Broad appeal of the subject matter
  • Free accessibility of the information
  • Purpose of the site and its point of view
  • General ease of use

Sources

  • Background expertise of the site’s author and/or sponsor
  • Inclusion of contact and background information for the author and/or site sponsor
  • Third party reviews of the site and/or its author and/or sponsor

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